Ordering
To order a Delight, Legend or Infinity lever harp, a $2,500USD non-refundable down payment places your harp on our production schedule/wait list.
Remaining payments will be discussed at the time the order is placed. All payments can be made by your choice of check, credit card, ACH or wire (bank) transfer. For overseas orders, payments would be by credit card or wire (bank) transfer. Email us for needed transfer information.
If you know that you would like a harp, but are still unsure about the details such as size, color, decoration, etc., you can place your order reserving your space, and work out the details with us in the interim.
PLEASE NOTE –
*Completion Timeframe Disclaimer: Due to the nature of working with carbon fiber, any estimated completion date we initially quote, and any dates we may quote in the future, are truly estimates and are subject to change. Building components out of carbon fiber is more art and science than it is straight line manufacturing. Delays in our production schedule can and do occur. As such, we ask that you do not schedule performances and/or travel based on these estimated dates. We thank you for your patience and understanding as we work to build you the best lightweight carbon fiber harp possible.
Shipping Details
Heartland harps are shipped via the best method available at the time, and are delivered right to your door. Every harp is fully insured and arrives in a box made specifically for each instrument. You can be sure that your pride and joy will arrive in good shape, needing only some minor tuning to bring it to life!
International Shipping
We do ship all over the world, as well, using the best shipping method available at that time. We try to facilitate the import process as much as possible through our shippers, with them often being able to act as brokers on your behalf. You’re also welcome to use your own broker. We’re happy to discuss all the details prior to your harp being sent on its way.
Refund Policy
If, for any reason, you’re not satisfied with your harp, you can return it within 30 days of receipt for a full refund, less shipping costs.