Ordering & Shipping

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Ordering & Shipping2018-11-28T10:16:41+00:00

Creating the Harp of Your Dreams

To order your lever harp, a $2,000 non-refundable down payment places your harp on our production schedule ($4,000 for the Starlight pedal harp). At that point, we’ll send you a receipt and an order confirmation with all the details of your new harp, including the projected start and completion (ship) date timeframes.* Full and final payment will be due prior to creating your harp. Both payments can be made by your choice of check, money order or MasterCard, VISA, Discover or American Express. We’ll also contact you a few days before your harp is ready to send out to go over the final shipping details, etc.

We have financing available with Allegro Credit, so you don’t have to wait while you save up, but can order now! Call or email for the details.

If you know that you would like a harp, but are still unsure about the details such as size, color, decoration, etc., you can place your order reserving your space, and work out the details with us in the interim.

*Completion Timeframe Disclaimer: All of our harps are individually handcrafted out of pre-impregnated carbon fiber weave. It is impossible to achieve ‘perfection’ with hand-laid carbon fiber, so there may be minor variations in “A” Surface aesthetics. These minor weave variations do not equate to the product being defective. However, if there are variations outside of our acceptable tolerances, additional processes or possible complete rebuild may be required. Therefore, due to the nature of the materials used and processes required, we cannot guarantee a specific completion (and subsequent shipment) date.  

You can make any of your payments by MasterCard, VISA, Discover or American Express, or you can send your check or money order to:

Heartland Harps
713 Ray Avenue
Hendersonville, NC 28792

Shipping Details

All Heartland harps are shipped via FedEx Freight, delivered right to your door. Every harp is fully insured and arrives in a box made specifically for each instrument. So you can be sure that your pride and joy will arrive in good shape, needing only some minor tuning to bring it to life!

International Shipping

We do ship all over the world, as well. We use FedEx for all our international shipping, as well, and in most countries, they’ll take care of dealing with customs and will pay all duties and tariffs, if you authorize them and provide a credit card. This way, they can then deliver your harp right to your door, wherever you are in the world.

Refund Policy

If, for any reason, you’re not satisfied with your harp, you can return it within 30 days of receipt for a full refund, less shipping costs.